Job Description
We are looking for a Desktop Support Engineer to provide IT support and troubleshooting for hardware and software issues. The candidate will be responsible for maintaining and resolving end-user technical problems.
Key Responsibilities:
- Install, configure, and troubleshoot desktop systems, laptops, and peripherals
- Provide support for Windows, macOS, and basic networking issues
- Diagnose and resolve hardware and software problems
- Assist in setting up LAN/WAN networks and ensuring connectivity
- Manage system updates, antivirus, and security patches
- Provide remote and on-site technical support to users
Required Skills:
- Knowledge of Windows OS, MS Office, and basic networking
- Experience in hardware troubleshooting (laptops, desktops, printers)
- Understanding of Active Directory, DNS, DHCP (preferred)
- Ability to handle and prioritize multiple support tickets
Preferred Qualifications:
- Diploma/Degree in IT or relevant certification (CCNA, A+, MCP preferred)
- 1-3 years of experience in IT support or related field
- Strong communication and problem-solving skills
Interested candidates? Drop your resume with Job ID in the subject line at:
Email: [email protected]
Contact: 7045860755
Let me know if you need any modifications.
4o
You said:
permanent job
ChatGPT said:
Job Title: Desktop Support Engineer (Permanent)
Job Type: Full-Time (Permanent)
Location: On-Site
Salary: As per industry standards
Job Description:
We are looking for a skilled Desktop Support Engineer to provide technical assistance and support for end-users. The candidate will be responsible for diagnosing and resolving hardware, software, and networking issues to ensure seamless IT operations.
Key Responsibilities:
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Provide support for Windows OS, macOS, and commonly used applications
- Troubleshoot and resolve hardware, software, and basic network-related issues
- Assist in LAN/WAN setup and ensure proper connectivity
- Perform system updates, patch management, and antivirus maintenance
- Document IT issues, resolutions, and escalate complex problems if necessary
- Provide remote and on-site support to employees
Required Skills:
- Strong knowledge of Windows, macOS, and MS Office applications
- Basic understanding of networking (LAN, WAN, DNS, DHCP)
- Experience in troubleshooting desktops, laptops, and printers
- Familiarity with Active Directory and user account management
- Good communication and problem-solving skills
Qualifications & Experience:
- Diploma/Degree in IT, Computer Science, or related field
- Certifications like A+, CCNA, or MCP (preferred)
- 1-3 years of experience in IT support or desktop support
