Job Description
About ICT
ICT Distribution is established to strengthen the distribution network in the APAC region, with a strong focus on South Asian and Southeast Asian markets. Headquartered in Sydney, Australia, ICT specializes in Enterprise Solutions and retail technology products, offering a broad portfolio of IT hardware, software, cybersecurity, and advanced technology infrastructure solutions.
About the Role
The Logistics Executive will oversee ICT’s end-to-end logistics, inventory, and distribution operations, supporting IT hardware and technology products across the APAC region. You will be responsible for coordinating shipments, managing stock levels, working with distributors and logistics partners, and ensuring timely and cost-effective delivery to customers and channel partners.
This role requires strong planning, attention to detail, and close collaboration with vendors, internal teams, and regional partners to ensure smooth and efficient supply chain operations.
Responsibilities
Logistics Operations Management
- Plan, coordinate, and monitor inbound and outbound shipments across APAC.
- Manage daily logistics activities including booking shipments, tracking deliveries, and resolving delays.
- Ensure compliance with import/export regulations, customs documentation, and local country requirements.
- Optimize freight, transportation modes, and logistics partners for cost-effectiveness and efficiency.
Inventory & Warehouse Coordination
- Monitor inventory levels and stock movement to avoid stockouts or overstocking.
- Coordinate with warehouses and 3PL service providers for receiving, storage, and dispatch.
- Support stock planning and replenishment based on sales forecasts and pipeline visibility.
- Maintain accurate inventory records and reconcile discrepancies.
Vendor & Partner Coordination
- Liaise with vendors, distributors, and logistics providers to ensure smooth operations.
- Collaborate with suppliers on delivery schedules, shipping instructions, and packaging requirements.
- Provide channel partners with updates on delivery status, ETAs, and logistics queries.
Internal Collaboration & Support
- Work closely with sales, finance, and product teams to align logistics with customer orders and project timelines.
- Provide timely updates on shipment status, risks, and operational constraints.
- Assist in developing and implementing SOPs for logistics and fulfillment.
Reporting & Continuous Improvement
- Track logistics KPIs (delivery lead times, shipping costs, on-time delivery rates, etc.).
- Prepare regular performance reports and provide insights and recommendations.
- Identify gaps in processes and drive initiatives to improve efficiency, accuracy, and customer satisfaction.
Qualifications
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field.
- 4–7+ years of experience in logistics, supply chain, or distribution operations, preferably in IT or technology industries.
- Experience with regional or international logistics (APAC markets preferred).
- Knowledge of freight forwarding, customs processes, and international shipping terms (Incoterms).
Skills
- Strong understanding of logistics, inventory management, and distribution workflows.
- Excellent coordination and follow-up skills with internal and external stakeholders.
- Strong analytical and reporting abilities (costs, lead times, stock levels).
- Good communication and negotiation skills with vendors, warehouses, and logistics partners.
- Proficient in Microsoft Excel and office applications; ERP/logistics systems experience is an advantage.
- Highly organized, detail-oriented, and capable of managing multiple shipments and priorities.