Job Overview
Job Category
No of Openings
1
Application Deadline
2026-02-28
Education Level
High Level
Experience
Qualification
Intermediate (+2)
Faculty
Job Specifications
Job Nature
Working Position
Salary Type
Negotiable
Salary
20000
Job Location
Required Application Documents
Cover Letter
Yes
CV
Yes
Citizenship
Yes
Passport-size Photo
No
Certificates
No
Testimonials
No
Job Description
- Issue domestic and international flight tickets using airline reservation systems (e.g., Amadeus, Galileo, Sabre).
- Handle customer inquiries related to flight bookings, schedules, cancellations, and changes.
- Provide fare information, travel routes, and travel-related advisories.
- Process payments (cash, credit cards, bank transfers) and ensure proper documentation.
- Maintain accurate records of bookings, transactions, and customer details.
- Coordinate with airlines for ticket confirmations, re-bookings, and special requests (meal preferences, wheelchair assistance, etc.).
- Resolve booking issues and complaints with a professional attitude.
- Inform customers about visa, passport, health, and safety requirements.
- Upsell travel insurance, additional baggage, or seat upgrades when applicable.
- Keep up to date with airline rules, promotions, and industry trends.
Application Instructions
Application Process for Reservation Officer
To be considered for this Mid Level position in our Customer Service team, please follow these steps:
- Complete the Application: Fill out all required fields in the online form
- Prepare Your Documents: Gather all required materials listed below
- Review Your Application: Ensure all information is accurate and complete
- Submit Before Deadline: Applications must be received by February 28, 2026
Selection Process:
- Application Review: Our hiring team will evaluate all complete applications
- Interviews: Shortlisted candidates will be invited for interviews
- Offer: Successful candidates will receive a formal employment offer
We appreciate all applications, but only candidates selected for interviews will be contacted. Our organization is committed to diversity and equal opportunity employment.
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