Should efficiently solve any issues, complaints, or queries of Pathao food restaurants and Bazaar vendors.
Should follow up with vendor for new prices updates, offers, and menu updates
Should check email and messages for menu updates request and should coordinate with the Platform team for the changes
Should handle calls from restaurants/vendors and should have the willingness to work to meet the KPIs
Should coordinate with the accounts team and should provide the statement to restaurants whenever it is necessary
Should look after the billing issues and payment issues of vendors
Should prepare daily, weekly, and monthly progress reports
Should visit restaurants for any branding/marketing-related tasks
Should coordinate with different teams and should carry out every job that is assigned effectively
Should check and balance the MPF differences on the system and Master sheet
Qualification required:
Minimum +2 passed
A marketing background will be preferable
Application Instructions
About Company
Pathao is the biggest and most popular ride-hailing service provider in Kathmandu, it is among the fastest-growing tech startups in Asia, dedicated to develop optimal solutions for daily transportation problems...