Pick up Agent Sr Assistant


Pathao Nepal

Others

121212, hrd@pathao.com

Kathmandu

56

Basic Job Information
Job Category Others
No of Openings 2
Application Deadline 2024-11-22
Education Level Secondary Level
Experience Fresher
Qualification +2 completed or bachelor running
Faculty Others
Job Specifications
Job Nature Full Time
Working Position Entry Level
Salary Type Negotiable
Salary Negotiable
Skills Required
Job Location Kathmandu
Required Documents for Application
Cover Letter Yes
CV Yes
Citizenship No
Passport-size Photo No
Certificates No
Testimonials No
Job Description

Job Description

Position: Pick up Specialist

  • As a Pick-Up Specialist, you will be an essential part of our courier operations team. Primary responsibilities will be to efficiently coordinate and manage the picking of packages and ensure timely pick-up. Will work closely with the Pick riders and other team members to ensure smooth operations and provide excellent customer service.
  •  

Key Responsibilities:

  • Package Pick up:
  • Receive incoming packages and verify the accuracy of information provided.
  • Picking the package through different merchants
  • Outside valley product handover to 3PL.
  •  
  • Communication and Coordination:
  • Maintain constant communication with pick up riders to provide updates, instructions and address any issues or concerns.
  • Collaborate with customer service representatives to address customer inquiries and resolve delivery related problems.
  • Collaborate with the warehouse and sorting team to ensure the availability of and proper handling of packages.
  •  
  • Monitoring and Tracking:
  • Utilize tracking system and software to monitor the progress of deliveries and update the status of packages in real time.
  • Actively identify potential delays or issues and take necessary action to reduce them.
  • Maintain accurate records of picked packages, delivery times, and any incidents.
  •  
  • Quality Assurance:
  • Ensure that packages are properly labeled, documented, and secure for transportation.
  • Follow set procedures to address any mismatch, damages, or missing items on time.

 

Qualifications:

  • Should have a driving license of Category A
  • +2 completed or Bachelors running
  • Excellent communication and interpersonal skills 
  • Familiarity with basic computer operations/ Excel / G- suit 
  • Knowledge of local geographical areas and routes to optimize delivery efficiency.
  • Flexibility to work in shifts, including evenings, weekends, and holidays, as per operational requirements.

 

Apply Instructions


Company Description

Pathao is the biggest and most popular ride-hailing service provider in Kathmandu, it is among the fastest-growing tech startups in Asia, dedicated...

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pathao nepal's Contact

Contact Person:

Designation:

Email: hrd@pathao.com

Phone:

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